Frequently asked questions

For both new and antique materials it is common to allow an extra margin of 5% to 10%. This covers cutting, breakage, sorting and installation loss. With antique materials the margin is often slightly higher because the material is authentic and can be more fragile. We are happy to advise on the exact quantity for your material type, total order and intended use.

Authentic building materials almost never have perfectly identical dimensions. Many products were handmade, so differences of millimetres or even centimetres can occur, even in more recent materials. Working with these materials requires more craftsmanship than working with new ones, resulting in a unique, distinctive finish.

Unless stated otherwise, our materials are delivered 99% ready for use. They are ready to work with, but not spotless: traces of their history, such as lime residue or signs of dismantling, may remain. These details create lasting colour variations that new materials lack. Antique bricks will never be exactly identical to the bricks in your existing facade, even when they are the same type.

We deliver directly from our own stock, so after order and payment we can often deliver quickly. If you order and pay on a working day before 15:00, delivery can often take place two days later. Weekends and public holidays are excluded.

Antique building materials are scarce, with a limited supply. For some types, it can take a long time before a good batch becomes available. The process from careful demolition to reuse is also extremely labour-intensive. Each element is often dismantled by hand, transported, individually cleaned of mortar and sorted by size, colour and quality. This craftsmanship, together with storage and normal business costs, makes antique building materials a valuable asset.

Yes, we buy materials that fit our quality segment. For more information, please see our purchasing page.

The purchase price depends on several factors, including the quality and rarity of the batch. We only buy larger batches; with larger volumes we can offer a market-based price that works for both parties. Unfortunately, we cannot buy small quantities.

Yes, we can arrange transport throughout the Netherlands and Belgium. Deliveries elsewhere in Europe are also possible, although they may require a longer lead time.

For several reasons we cannot accept returns of materials. Please see our general terms and conditions for the details of this policy.

Returning packaging is the customer's responsibility. You can return the packaging at our location, after which we refund the deposit. We do not collect packaging on site.

Our materials are packed in different units. On average, a pallet contains approximately 12 m² of masonry bricks, and a crate contains approximately 35 to 40 m² of floor tiles.

Our transport vehicles are equipped with a truck-mounted forklift, so they can unload independently. Please note that it can only drive as far as conditions allow, on a hard surface and preferably not on a driveway. If the desired spot is inaccessible, the driver unloads at the nearest suitable location.